Neptune Black Friday January 2021

FAQ for Neptune

How can I get social with Neptune?

If you want to know more about Neptune, you need to do another step with Neptune, which is to subscribe to Neptune on your favorite social media platform, including Facebook, Twitter, Instagram, Snapchat and YouTube. Neptune provides you with everything you want to know every day through those social media platforms.

How to contact Neptune?

If you need to get in touch with customer service, open neptune.com, on each page of neptune.com, a customer service channel button such as \"Contact Customer Service\" is set, and you can jump to the page for online communication with Neptune customer service by clicking this button. By doing this, Neptune hopes that every customer can have a good customer service experience in Neptune.

Why is my Neptune promo code not working?

You can check whether the promotional code of Neptune is applicable to the products you want to purchase, or you can check the usage history and rules of Neptune's promotional code. The situation of being expired or already used will make your Neptune promo code unavailable.